Last updated: September 11, 2025
This Privacy Policy (the “Policy”) outlines how Reliable AC Repair Brandon (“we,” “us,” or “our”) collects, uses, protects, and shares information obtained through your use of our website (the “Website”) or through requests for quotes submitted via the Website. By using our Website or providing information, you agree to the practices described in this Policy.
This Policy explains:
- What personally identifiable information we collect from you, how it is used, and with whom it may be shared.
- Your options regarding the collection, use, and disclosure of your information.
- The measures we take to safeguard your information.
- How you can access, correct, or delete the information we hold about you.
Company Information
- Business Name: Reliable AC Repair Brandon
- Business Type: AC Repair Services
- Phone Number: 656-236-0002
- Main Location: Brandon, FL
- Business Hours: Monday – Sunday | 8:00 AM – 8:00 PM
Information Collection, Usage, and Sharing
The information we collect is the data you provide in the required form fields on the Website.
We use this information to respond to your inquiries and fulfill your requests. We do not share your information with third parties outside of our organization except as necessary to provide services or complete your request. Your data may be shared with our Premier Partners (as defined in our Terms of Service who may further share it with their agents, employees, contractors, or clients to fulfill your request.
Unless you opt-out, we may contact you via email with information about promotions, new services, or updates to this Privacy Policy.
Your Rights and Control Over Information
You have the right to control your personal information. You may:
- Request access to the data we hold about you.
- Correct or update any inaccurate information.
- Request the deletion of your personal information.
- Express concerns regarding our use of your data.
To exercise these rights, contact us at support@tcpacompliance.site.
Security of Your Information
We implement reasonable security measures to protect your personal information. Sensitive data, such as credit card details, is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser’s address bar and “https” at the beginning of the URL.
Only authorized employees who require access to perform their duties (e.g., customer service or quote generation) can access personally identifiable information. Our servers and databases are maintained in secure environments.
If you believe we are not complying with this Privacy Policy, please contact support@tcpacompliance.site.
CCPA – Privacy Rights for California Residents
The California Consumer Privacy Act (CCPA) grants California residents (“Consumers”) specific rights regarding their personal information. This section details your CCPA rights and how to exercise them.
Information We Collect
We collect Personal Information (PI) as defined under the CCPA. This includes information that identifies, relates to, or could reasonably be linked to an individual or household.
Categories of PI collected:
- Website Information: First Name, Last Name, Email, Phone Number, Street Address
- Online Identifiers: IP Address
Sources of PI:
- Directly from you (e.g., through forms, emails, phone calls, or reviews).
- From vendors, service providers, or Premier Partners.
- Through your use of the Website, either directly via submissions or indirectly through your device/browser.
Purposes for Collection
We use the collected PI for:
- Responding to inquiries and fulfilling requests (e.g., providing a quote or service information).
- Improving our Website, products, and services.
- Ensuring security, preventing unauthorized access, and maintaining data accuracy.
- Complying with legal obligations, including the CCPA.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill its intended purpose, ensure security, and comply with legal requirements.
Sharing Your Information
We may share your PI with:
- Service providers and contractors.
- Premier Partners and their authorized agents.
- Affiliates and related entities.
- External advisors (e.g., auditors or legal counsel).
- Governmental or regulatory authorities as required.
Your California Privacy Rights
Under the CCPA, California residents have the following rights:
- Right to Know: You can request details about PI we have collected, how it was used, and with whom it was shared over the past 12 months.
- Right to Delete: You may request deletion of your PI, subject to legal obligations and certain exceptions.
- Right to Non-Discrimination: We will not treat you differently for exercising your privacy rights.
To exercise these rights, submit a verifiable request to support@tcpacompliance.site including your full name, email, phone number, and the date of your original request. Requests made via an authorized agent must include proof of authorization.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Reliable AC Repair Brandon
Phone: 656-236-0002
Email: support@tcpacompliance.site
Location: Brandon, FL